VENDOR / EXAMTOPICS EDITORIAL
Editorial material about Salesforce and its technologies, assessments and credentials.
Agent testing is different from testing a deterministic workflow because the same model-driven system can produce variation across runs. A production-quality Agentforce agent…
Read articleSalesforce AI-agent security requires more than prompt filtering. An Agentforce deployment combines user identity, Salesforce permissions, data retrieval, prompt construction, model access, actions,…
Read articlePrompt templates and agent actions solve different parts of an Agentforce workflow. A prompt template structures generative AI input and can be grounded…
Read articleGrounding gives an AI agent current, organization-specific context instead of relying only on a model’s general knowledge. In Salesforce, grounding can draw from…
Read articleAgentforce architecture is best understood as a set of trust boundaries around reasoning, data retrieval, actions, channels, and external systems. The reasoning engine…
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